Async API seeing degraded performance

Incident Report for AssemblyAI

Resolved

This incident has been resolved, and traffic is processing normally.

Posted May 17, 2022 - 08:16 UTC

Monitoring

A fix has been implemented, and we are actively monitoring performance as the API begins to process new transcripts.

Posted May 16, 2022 - 23:53 UTC

Identified

We are currently seeing transcriptions for our async API remaining in a queued status for long periods of time. We have identified the root cause and are now working to fix the issue.

Posted May 16, 2022 - 15:29 UTC

Investigating

We are currently seeing slowed transcription for async API. We have identified the root cause and are currently fixing the issue.

Posted May 16, 2022 - 15:28 UTC

This incident affected: APIs (Asynchronous API).