All Systems Operational

APIs Operational
90 days ago
99.97 % uptime
Today
Asynchronous API Operational
90 days ago
99.96 % uptime
Today
Streaming API Operational
90 days ago
99.99 % uptime
Today
LLM Gateway Operational
90 days ago
99.96 % uptime
Today
Web Operational
90 days ago
99.97 % uptime
Today
Website Operational
90 days ago
99.97 % uptime
Today
Playground Operational
90 days ago
99.96 % uptime
Today
Dashboard Operational
90 days ago
99.97 % uptime
Today
Billing Operational
90 days ago
100.0 % uptime
Today
AWS Cloud Operational
Transcription Queue Operational
Container Registry Operational
Compute Instances Operational
Container Control Plane Operational
Load Balancers Operational
Database Operational
Usage Statistics Database Operational
Object Storage Operational
Usage Statistics Bus Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 12, 2026

No incidents reported today.

Feb 11, 2026

No incidents reported.

Feb 10, 2026
Resolved - This issue has been resolved and LLM Gateway requests using Haiku 4.5 are continuing to complete normally.
Feb 10, 00:33 UTC
Monitoring - The increased error rates with Haiku 4.5 that we were seeing earlier have subsided but we are continuing to monitor traffic on our end to ensure continued good performance.
Feb 9, 22:55 UTC
Identified - We have identified an issue with the AWS hosting of our Claude Haiku 4.5 model, which is leading to increased 429 errors when using LLM Gateway with the Haiku 4.5 model. This issue is not currently affecting other LLM Gateway models, and retries for requests using Haiku 4.5 are often successful. We are working with our provider to resolve the issue as quickly as possible.
Feb 9, 19:53 UTC
Feb 9, 2026
Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026
Postmortem - Read details
Feb 5, 18:35 UTC
Resolved - We have cleared the backlog, and turnaround times are back to normal. Our team continues to actively monitor the situation. We will provide a post-mortem when available.
Jan 29, 19:32 UTC
Update - We are continuing to work through the backlog, and turnaround times are improving. Our team continues to actively monitor the situation. We will provide updates as more information becomes available.
Jan 29, 19:18 UTC
Update - We are continuing to see requests being completed. We are working through a backlog of requests, resulting in elevated turnaround times while we recover. Our team continues to actively monitor the situation. We will provide updates as more information becomes available.
Jan 29, 18:42 UTC
Monitoring - We are seeing requests beginning to successfully complete and have moved to the monitoring phase. Some requests are still returning 500 errors. Our website is down, and logins may be affected. Our team continues to actively investigate and monitor the situation. We will provide updates as more information becomes available.
Jan 29, 18:30 UTC
Update - We are seeing requests beginning to successfully complete and have moved to the monitoring phase. Some requests are still returning 500 errors. Our team continues to actively investigate and monitor the situation. We will provide updates as more information becomes available.
Jan 29, 18:29 UTC
Update - We are currently investigating an issue affecting our Async and LLM Gateway services, which are returning 500 errors. Our team is actively working to identify and resolve the problem. We will provide updates as more information becomes available.

All streaming API and EU endpoint services are running normally. This incident is isolated to NA API endpoints for async + LLM gateway.

Jan 29, 18:09 UTC
Update - We are continuing to investigate this issue.
Jan 29, 18:02 UTC
Investigating - We are currently investigating an issue affecting async + LLM gateway services. More updates to come as we learn more.
Jan 29, 17:54 UTC