All Systems Operational

Uptime over the past 90 days. View historical uptime.
APIs Operational
90 days ago
99.94 % uptime
Today
Asynchronous API Operational
90 days ago
99.93 % uptime
Today
Streaming API Operational
90 days ago
99.96 % uptime
Today
LLM Gateway Operational
90 days ago
99.93 % uptime
Today
Web Operational
90 days ago
99.97 % uptime
Today
Website Operational
90 days ago
99.98 % uptime
Today
Playground Operational
90 days ago
99.93 % uptime
Today
Dashboard Operational
90 days ago
99.98 % uptime
Today
Billing Operational
90 days ago
99.97 % uptime
Today
AWS Cloud Operational
Transcription Queue Operational
Container Registry Operational
Compute Instances Operational
Container Control Plane Operational
Load Balancers Operational
Database Operational
Usage Statistics Database Operational
Object Storage Operational
Usage Statistics Bus Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 17, 2026

No incidents reported today.

Apr 16, 2026
Increased processing times and errors for Universal-2
Resolved - We have continued to see processing times remain in the normal range and are now marking this issue as resolved.
Apr 16, 19:24 UTC
Monitoring - The root cause of the slowdown has been addressed and turnaround times have once again returned to the normal range. We will continue to monitor traffic going forward to ensure continued good performance.
Apr 16, 18:56 UTC
Identified - We have identified an issue that is causing elevated processing times for requests that are using Universal-2 for pre-recorded audio. Most requests are still completing successfully, but we are also seeing a small increase in errors as a result of some requests timing out. Our team has identified the root cause of this issue and is working to resolve it as quickly as possible. Request using Universal-3 Pro are unaffected by this issue.
Apr 16, 18:37 UTC
Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026
Degraded Async Transcription Performance
Resolved - The issue affecting async transcription processing has been fully resolved. All systems are operating normally. We apologize for the disruption to your workflows. If you have any questions, please reach out to support@assemblyai.com.
Apr 9, 21:49 UTC
Monitoring - The capacity constraint has been addressed and the transcription queue is actively clearing. Processing times should return to normal within the next few minutes. We are continuing to monitor to ensure stability.
Apr 9, 21:40 UTC
Identified - We are currently experiencing degraded async transcription performance. Some customers may see increased processing times or throttled requests. Our engineering team has identified the issue and is actively working to restore full capacity. We will continue to provide updates as more information becomes available.
Apr 9, 21:33 UTC
Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026
Pre-recorded STT requests that include Content Moderation failing
Resolved - Resolved – Content Safety Errors | April 6, 2026

Incident Window: 18:14 – 20:06 UTC
Current Status: Resolved ✅

On April 6, 2026, during the incident window, customers using our Content Safety feature for Pre-recorded STT experienced errors for their requests.

What happened:
A configuration change inadvertently prevented our systems from processing Content Safety requests. This caused all Content Safety-enabled transcription jobs for Pre-recorded STT to fail during the affected period.

Who was affected:
Customers with the Content Safety feature enabled who submitted Pre-recorded STT requests between 18:14 and 20:06 UTC.

What we did:
Our team detected the issue and reverted the configuration change, fully restoring Content Safety functionality by 20:06 UTC.

We sincerely apologize for the impact this had on your workflows. If you have any questions, please contact our team at support@assemblyai.com, and we'll be happy to assist.
Apr 6, 21:51 UTC
Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

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