All Systems Operational
APIs Operational
90 days ago
100.0 % uptime
Today
Asynchronous API Operational
90 days ago
100.0 % uptime
Today
Realtime API Operational
90 days ago
100.0 % uptime
Today
LeMUR Operational
90 days ago
100.0 % uptime
Today
Web Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Playground Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Billing Operational
90 days ago
100.0 % uptime
Today
AWS Operational
Transcription Queue Operational
Container Registry Operational
Compute Instances Operational
Container Control Plane Operational
Load Balancers Operational
Database Operational
Usage Statistics Database Operational
Object Storage Operational
Usage Statistics Bus Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 4, 2024

No incidents reported today.

Mar 3, 2024
Resolved - We have continued to see LeMUR success rates in the normal range and are now marking this issue as resolved.
Mar 3, 00:07 UTC
Monitoring - Anthropic has let us know that they have resolved the issues they are experiencing. We will continue to monitor traffic to ensure continued good performance but at this point, we are seeing LeMUR success rates back within the normal ranges.
Mar 2, 23:12 UTC
Update - We are continuing to see increased success rates for LeMUR requests using the Claude models with over 95% of requests now completing successfully but we are continuing to work with Anthropic to fully resolve the issue they are experiencing.
Mar 2, 22:37 UTC
Identified - We are seeing increased success rates for LeMUR requests using the Claude models but we are still seeing a slightly higher than normal error rate which we are working with Anthropic to investigate.
Mar 2, 22:27 UTC
Investigating - Anthropic is experiencing issues that are affecting LeMUR Default and Basic requests using the Claude models. Some LeMUR requests are still completing successfully but we are seeing a large increase in failed requests. We are currently in contact with Anthropic to get more details as they work to address these issues.
Mar 2, 22:12 UTC
Mar 2, 2024
Mar 1, 2024

No incidents reported.

Feb 29, 2024
Resolved - We have continued to see good performance surrounding billing and usage data so this issue is being marked as resolved.
Feb 29, 02:05 UTC
Monitoring - A fix has been implemented and the account balance and usage data on the Dashboard will be back to normal. We will monitor our billing channels to ensure good performance
Feb 29, 01:10 UTC
Identified - We have identified the root cause of the billing and usage information slowdown and are working to resolve the issue.
Feb 29, 00:30 UTC
Investigating - We have identified an issue that is causing the account balance and usage data on the Dashboard to take longer than usual to update. Funds added will still immediately be reflected on internal account balances so this shouldn't have any impact on API usage. The only impact should be on Dashboard information.
Feb 29, 00:26 UTC
Feb 28, 2024

No incidents reported.

Feb 27, 2024

No incidents reported.

Feb 26, 2024
Resolved - We have continued to see good performance for LeMUR Basic with no other instances of elevated errors so this issue is being marked as resolved.
Feb 26, 18:39 UTC
Monitoring - A fix has been released for the issue that was leading to increased errors for LeMUR Basic and success rates are returning back to the normal range. We will continue to monitor traffic to ensure continued good performance.
Feb 26, 17:45 UTC
Update - We are continuing to investigate the increase in errors for requests using the LeMUR Basic model. We will provide additional updates here as this work progresses.
Feb 26, 17:40 UTC
Update - We have determined that these increased errors are limited to requests that are using LeMUR Basic. Requests using LeMUR Default are completing normally.
Feb 26, 17:17 UTC
Investigating - We are currently investigating an issue that is leading to an increase in 5xx errors for LeMUR requests.
Feb 26, 17:14 UTC
Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024

No incidents reported.

Feb 21, 2024

No incidents reported.

Feb 20, 2024
Resolved - We have continued to see requests with Custom Vocabulary complete with expected processing times and are now marking this issue as resolved.
Feb 20, 22:36 UTC
Update - We are continuing to monitor for any further issues.
Feb 20, 21:43 UTC
Monitoring - We have identified and addressed the issue that was causing the slowdown for requests using Custom Vocabulary and are now monitoring traffic to ensure continued good performance.
Feb 20, 21:43 UTC
Investigating - We are currently investigating an issue that is causing requests that include the Custom Vocabulary feature to take longer than usual to process. These requests are still completing successfully, just with longer processing times.
Feb 20, 21:25 UTC
Feb 19, 2024

No incidents reported.