All Systems Operational

Uptime over the past 90 days. View historical uptime.
APIs Operational
90 days ago
99.97 % uptime
Today
Asynchronous API Operational
90 days ago
99.92 % uptime
Today
Streaming API Operational
90 days ago
99.99 % uptime
Today
LLM Gateway Operational
90 days ago
100.0 % uptime
Today
Web Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Playground Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Billing Operational
90 days ago
100.0 % uptime
Today
AWS Cloud Operational
Transcription Queue Operational
Container Registry Operational
Compute Instances Operational
Container Control Plane Operational
Load Balancers Operational
Database Operational
Usage Statistics Database Operational
Object Storage Operational
Usage Statistics Bus Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 24, 2026

No incidents reported today.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

Async Transcription Service Issues
Resolved - This incident has been resolved. Between approximately 13:40 and 14:40 UTC, asynchronous transcription requests on our US endpoint experienced elevated latency and errors. Processing times and error rates have returned to normal ranges and the backlog has cleared.
Aug 20, 15:10 UTC
Monitoring - A fix has been implemented and we are monitoring recovery.
Aug 20, 14:39 UTC
Identified - We have identified the cause of the elevated error rates affecting asynchronous transcription requests. Our engineering team is actively restoring capacity, and error rates should improve as this completes. We will continue to provide updates as more information becomes available.
Aug 20, 14:25 UTC
Investigating - We’re seeing elevated latency and errors on async transcription submissions, and our on-call team is actively investigating. Capacity is scaling out now, and we’re monitoring recovery.
Aug 20, 14:21 UTC

Aug 19, 2026

EU endpoint session failures on Universal 3.5 Pro Realtime
Resolved - This incident has been resolved. From 13:00–13:12 UTC, users creating new streaming sessions using the EU endpoint were receiving a 3005 close code.
Aug 19, 13:24 UTC
Update - We are continuing to monitor for any further issues.
Aug 19, 13:20 UTC
Monitoring - A fix has been implemented and our team is monitoring the results. Users can now create new realtime sessions successfully.
Aug 19, 13:18 UTC
Identified - The issue has been identified and a fix is being implemented.
Aug 19, 13:17 UTC
Investigating - We're currently investigating an issue affecting users on our Universal 3.5 Pro Realtime model, where new streaming sessions could not be created on our EU endpoint. This occurred from 13:00–13:12 UTC. Affected users are seeing a 3005 close code. Users on the US endpoint are unaffected.
Aug 19, 13:17 UTC

Aug 18, 2026

Elevated processing times for Universal-3 Pro and Universal-3.5 Pro async transcription
Resolved - This incident has been resolved. Processing times for pre-recorded transcription requests using Universal-3 Pro and Universal-3.5 Pro have returned to normal ranges and the backlog has cleared.
Aug 18, 20:12 UTC
Monitoring - Processing times for pre-recorded transcription requests using Universal-3 Pro and Universal-3.5 Pro are returning to normal ranges and the backlog has largely cleared. We are continuing to monitor to ensure stability.
Aug 18, 19:55 UTC
Identified - We have identified the cause of the elevated processing times affecting pre-recorded transcription requests using Universal-3 Pro and Universal-3.5 Pro. Our engineering team has addressed a capacity constraint and is working to restore full capacity. Processing times will remain elevated while the backlog clears, and some customers may see requests queued or throttled. We will continue to provide updates as more information becomes available.
Aug 18, 19:46 UTC
Investigating - We're currently seeing longer than usual processing times for asynchronous transcription requests using Universal-3 Pro and Universal-3.5 Pro. Requests are being accepted and are completing, but time to completion is elevated while our queues work through a backlog.
Aug 18, 19:34 UTC

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

Delayed Webhook Delivery on Async EU Endpoint
Resolved - This incident has been resolved. The affected webhook events remained queued and were delivered after service recovered; no events were lost. The queue is now clear, and no customer action is required.
Aug 14, 15:09 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 14, 15:03 UTC
Identified - The issue has been identified and a fix is being implemented.
Aug 14, 14:59 UTC
Investigating - We are currently investigating an issue that is affecting webhook delivery on our Async EU Endpoint. This began at 2:30p UTC. Customers are receiving delayed webhook deliveries on the EU endpoint. This does not affect customers using webhooks on our US endpoint.
Aug 14, 14:49 UTC

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

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