All Systems Operational

APIs Operational
90 days ago
99.94 % uptime
Today
Asynchronous API Operational
90 days ago
99.93 % uptime
Today
Streaming API Operational
90 days ago
99.96 % uptime
Today
LLM Gateway Operational
90 days ago
99.93 % uptime
Today
Web Operational
90 days ago
99.97 % uptime
Today
Website Operational
90 days ago
99.98 % uptime
Today
Playground Operational
90 days ago
99.93 % uptime
Today
Dashboard Operational
90 days ago
99.98 % uptime
Today
Billing Operational
90 days ago
99.97 % uptime
Today
AWS Cloud Operational
Transcription Queue Operational
Container Registry Operational
Compute Instances Operational
Container Control Plane Operational
Load Balancers Operational
Database Operational
Usage Statistics Database Operational
Object Storage Operational
Usage Statistics Bus Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 27, 2026
Resolved - This incident has been resolved.
Feb 27, 15:21 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 27, 14:47 UTC
Identified - The issue has been identified and a fix is being implemented.
Feb 27, 13:30 UTC
Investigating - We are currently investigating an issue that is resulting in degraded Speaker Identification and Translation tasks.
Feb 27, 13:29 UTC
Feb 26, 2026

No incidents reported.

Feb 25, 2026
Resolved - The negative balance error affecting a small number of accounts has been resolved. This issue was an unintentional error that occurred as a result of our ongoing billing system migration. Our team is continuing to monitor the situation to ensure full stability.

We apologize for any disruption this caused and thank you for your patience.

Feb 25, 21:34 UTC
Identified - Our team has identified the root cause of the negative balance error currently affecting a small number of accounts. A fix is actively being rolled out and we will continue to monitor the situation closely until full resolution is confirmed.
Feb 25, 20:34 UTC
Investigating - We are currently investigating a billing issue affecting a small number of customer accounts. Impacted accounts are receiving a negative balance via the API, which is preventing transcription requests from completing and returning errors instead.

Our team is actively working to identify and correct all affected accounts. We apologize for the disruption this has caused to your workflows and will provide updates as the investigation progresses.

Feb 25, 19:39 UTC
Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.