All Systems Operational

Uptime over the past 90 days. View historical uptime.
APIs Operational
Asynchronous API Operational
Streaming API Operational
LLM Gateway Operational
Web Operational
Website Operational
Playground Operational
Dashboard Operational
Billing Operational
AWS Cloud Operational
Transcription Queue Operational
Container Registry Operational
Compute Instances Operational
Container Control Plane Operational
Load Balancers Operational
Database Operational
Usage Statistics Database Operational
Object Storage Operational
Usage Statistics Bus Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 2, 2026

Elevated errors and delays for Universal-3 Pro, Universal-3.5 Pro and Universal-3.6 Pro
Resolved - We have continued to see good performance after the rollback, and error rates and processing times have remained in the normal ranges. We are now marking this issue as resolved. Any requests that returned an error during this incident can be safely resubmitted.
Nov 2, 22:58 UTC
Monitoring - Error rates and processing times have returned to normal. We're monitoring to make sure performance remains stable.
Nov 2, 22:44 UTC
Update - We've applied a fix and error rates have dropped significantly. Some pre-recorded requests using Universal-3 Pro, Universal-3.5 Pro and Universal-3.6 Pro may still take longer than usual to complete while we work through the backlog.
Nov 2, 22:42 UTC
Update - Error rates are decreasing as our rollback progresses, and we're continuing to work on fully resolving the issue. Some requests may still fail or take longer than usual to complete.
Nov 2, 22:08 UTC
Identified - We've identified an issue causing a significant portion of pre-recorded transcription requests using Universal-3.5 Pro and Universal-3.6 Pro to fail or take longer than usual to complete, across all regions. Streaming is not affected.

We've identified the cause and are rolling back a recent change, and we're beginning to see recovery.
Nov 2, 21:42 UTC

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

Real-time STT: 502 errors related to change to temporary tokens
Resolved - We have continued to see good performance after the rollback and are now marking this issue as resolved.
Oct 28, 18:53 UTC
Monitoring - We have completed the rollback and are now seeing a reduction of 502 errors. We will continue to monitor traffic to ensure that error rates continue to return to the normal range.
Oct 28, 18:21 UTC
Identified - We have identified an issue with a recent change to temporary tokens that is causing some Real-time STT sessions that use temp tokens to fail with a 502 error. Our team is actively working to roll back this change.
Oct 28, 18:11 UTC

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

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