All Systems Operational

Uptime over the past 90 days. View historical uptime.
APIs Operational
Asynchronous API Operational
Streaming API Operational
LLM Gateway Operational
Web Operational
Website Operational
Playground Operational
Dashboard Operational
Billing Operational
AWS Cloud Operational
Transcription Queue Operational
Container Registry Operational
Compute Instances Operational
Container Control Plane Operational
Load Balancers Operational
Database Operational
Usage Statistics Database Operational
Object Storage Operational
Usage Statistics Bus Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 17, 2026

No incidents reported today.

Sep 16, 2026

Outage on US Async Endpoint
Resolved - The issue, which was the result of an AWS service issue, has been resolved and we have continue to see good performance since implementing a fix so we are now closing this issue.
Sep 16, 21:37 UTC
Monitoring - We have mitigated the issue and our Async API service is recovering.
Sep 16, 21:12 UTC
Update - We are seeing a reduction in the number of errors, but we are still working to fully resolve the issue.
Sep 16, 21:10 UTC
Update - We are continuing to investigate these elevated errors. We will provide an update as soon as possible.
Sep 16, 20:57 UTC
Identified - The issue has been identified. This is affecting approximately 50% of all async transcriptions on the US endpoint.
Sep 16, 20:24 UTC
Investigating - We are currently investigating an issue that is affecting all customers using our Async API on our US endpoint. Users will be receiving a server error. We will update with more information as we learn more. This began at 8pm UTC.
Sep 16, 20:22 UTC

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

Elevated turnaround times for async transcription
Resolved - Resolved: Between 23:30 and 23:37 UTC on September 13, 2026, async transcription requests experienced elevated turnaround times due to an unexpected spike in processing load. We scaled out additional capacity and turnaround times returned to normal levels. Requests submitted during this window were processed, with some taking longer than usual to complete.
Sep 13, 23:30 UTC

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

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