All Systems Operational
Uptime over the past 90 days. View historical uptime.
APIs Operational
90 days ago
99.98 % uptime
Today
Asynchronous API Operational
90 days ago
100.0 % uptime
Today
Realtime API Operational
90 days ago
99.96 % uptime
Today
LeMUR Operational
90 days ago
100.0 % uptime
Today
Web Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Playground Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Billing Operational
90 days ago
100.0 % uptime
Today
AWS Operational
Transcription Queue Operational
Container Registry Operational
Compute Instances Operational
Container Control Plane Operational
Load Balancers Operational
Database Operational
Usage Statistics Database Operational
Object Storage Operational
Usage Statistics Bus Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 25, 2023

No incidents reported today.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023
Degradation in service for the LeMUR /lemur/v3 endpoint
Resolved - We have deployed a fix to address the unexpected increase in 5xx errors that we were seeing. This fix has eliminated the unexpected errors and the issue has now been resolved.
Sep 19, 21:52 UTC
Identified - We have identified the root cause of the issue affecting some LeMUR requests and are currently working to deploy a fix.
Sep 19, 21:31 UTC
Update - We are continuing to investigate the issues resulting in higher-than-normal 5xx errors for our LeMUR endpoints. While there is an increase in 5xx errors, the majority of requests using LeMUR are still completing normally. We will continue to share updates here as we learn more.
Sep 19, 21:13 UTC
Investigating - We are currently investigating an issue that is causing some requests to the `/lemur/v3` endpoint to fail with a 5xx error. We will post additional updates here as we learn more.
Sep 19, 20:47 UTC
Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023
Real-time Incident
Resolved - Our team has identified the root cause of the issues that were affecting Real-Time earlier and have deployed a fix to address them. Users are once again able to initiate Real-Time sessions using temporary tokens and the FinalTranscript text will now contain the expected punctuation.
Sep 14, 17:53 UTC
Update - We are continuing to work on a fix for the original issue of not being able to initiate a Real-Time session when using temporary API tokens but we have also discovered another issue that is causing the FinalTranscript to not contain the proper punctuation. Our team is working to address this issue as well.
Sep 14, 15:22 UTC
Update - We are continuing to work on a fix for this issue.
Sep 14, 15:21 UTC
Identified - We have identified an issue with our Real-Time transcription service that is preventing users who are using temporary API tokens from being able to initiate a Real-Time session.
Sep 14, 14:57 UTC
Sep 13, 2023

No incidents reported.

Sep 12, 2023

No incidents reported.

Sep 11, 2023

No incidents reported.

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