All Systems Operational

Uptime over the past 90 days. View historical uptime.
APIs Operational
90 days ago
99.97 % uptime
Today
Asynchronous API Operational
90 days ago
99.92 % uptime
Today
Streaming API Operational
90 days ago
100.0 % uptime
Today
LLM Gateway Operational
90 days ago
100.0 % uptime
Today
Web Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Playground Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Billing Operational
90 days ago
100.0 % uptime
Today
AWS Cloud Operational
Transcription Queue Operational
Container Registry Operational
Compute Instances Operational
Container Control Plane Operational
Load Balancers Operational
Database Operational
Usage Statistics Database Operational
Object Storage Operational
Usage Statistics Bus Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 26, 2026

No incidents reported today.

Jun 25, 2026
Timeout on transcriptions using speaker labels
Postmortem - Read details
Jun 25, 18:06 UTC
Resolved - This incident has been resolved.
Jun 25, 16:48 UTC
Update - Our API is continuing to recover and incoming transcriptions are returning to normal processing. We are continuing to monitor the situation.
Jun 25, 16:27 UTC
Update - The root cause has been addressed and our system is slowly working through the transcript backlog, which is causing slower processing on our US async endpoint.
Jun 25, 16:14 UTC
Monitoring - A fix has been implemented and our API is slowly beginning to recover normal processing.
Jun 25, 16:00 UTC
Identified - The issue has been identified and a fix has been released.
Jun 25, 15:38 UTC
Investigating - We are currently investigating an issue with async transcriptions on the US endpoint that use speaker labels. This is resulting in timeouts for all transcriptions with speaker labels enabled for files under 2 minutes long. This began at 15:00 UTC.
Jun 25, 15:37 UTC
Jun 24, 2026
Pre-recorded Universal-3-pro and Universal-3-5-pro degradation in the EU
Resolved - The issue affecting EU pre-recorded transcription for Universal-3-Pro and Universal-3-5-Pro has been fully resolved, the fix was implemented at 10:05 UTC. All systems are operating normally. We apologize for the disruption to your workflows. If you have any questions, please reach out to support@assemblyai.com.
Jun 24, 10:40 UTC
Monitoring - A fix has been implemented and requests to the EU versions of Universal-3-Pro and Universal-3-5-Pro no longer show degradations. We are continuing to monitor to ensure stability.
Jun 24, 10:16 UTC
Identified - Our engineering team has identified the issue and is actively working to implement a fix. We will continue to provide updates as more information becomes available.
Jun 24, 09:34 UTC
Investigating - We are currently investigating degradations affecting only traffic to the EU versions of Universal-3Pro and Universal-3-5-pro for pre-recorded audio transcription.
Jun 24, 09:13 UTC
Jun 23, 2026

No incidents reported.

Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026

No incidents reported.

Jun 17, 2026

No incidents reported.

Jun 16, 2026

No incidents reported.

Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

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