Resolved -
This incident has been resolved. The affected webhook events remained queued and were delivered after service recovered; no events were lost. The queue is now clear, and no customer action is required.
Aug 14, 15:09 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Aug 14, 15:03 UTC
Identified -
The issue has been identified and a fix is being implemented.
Aug 14, 14:59 UTC
Investigating -
We are currently investigating an issue that is affecting webhook delivery on our Async EU Endpoint. This began at 2:30p UTC. Customers are receiving delayed webhook deliveries on the EU endpoint. This does not affect customers using webhooks on our US endpoint.
Aug 14, 14:49 UTC