Issue Downloading Audio Files

Incident Report for AssemblyAI

Resolved

This incident has been resolved.
Posted May 01, 2025 - 13:47 UTC

Monitoring

A fix has been implemented and we are monitoring the results. We observed that errors stopped at 9AM EST.
Posted May 01, 2025 - 13:31 UTC

Identified

The issue has been identified and a fix is being worked on. Only a few customers have been impacted.
Posted May 01, 2025 - 13:27 UTC

Investigating

We are currently investigating an intermittent issue with downloading audio files.
Posted May 01, 2025 - 13:19 UTC
This incident affected: APIs (Asynchronous API).