Incident Window: 18:14 – 20:06 UTC Current Status: Resolved ✅
On April 6, 2026, during the incident window, customers using our Content Safety feature for Pre-recorded STT experienced errors for their requests.
What happened: A configuration change inadvertently prevented our systems from processing Content Safety requests. This caused all Content Safety-enabled transcription jobs for Pre-recorded STT to fail during the affected period.
Who was affected: Customers with the Content Safety feature enabled who submitted Pre-recorded STT requests between 18:14 and 20:06 UTC.
What we did: Our team detected the issue and reverted the configuration change, fully restoring Content Safety functionality by 20:06 UTC.
We sincerely apologize for the impact this had on your workflows. If you have any questions, please contact our team at support@assemblyai.com, and we'll be happy to assist.