Payment Processing Issue

Incident Report for AssemblyAI

Resolved

This incident has been resolved.
Posted Jun 03, 2025 - 12:31 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 03, 2025 - 11:48 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 03, 2025 - 11:14 UTC

Investigating

We are currently investigating an issue that affects payment processing for accounts upgrading from the free tier to the pay as you go tier.
Posted Jun 03, 2025 - 11:05 UTC
This incident affected: Billing.