All Systems Operational

Uptime over the past 90 days. View historical uptime.
APIs Operational
90 days ago
99.99 % uptime
Today
Asynchronous API Operational
90 days ago
99.98 % uptime
Today
Realtime API Operational
90 days ago
100.0 % uptime
Today
LeMUR Operational
90 days ago
100.0 % uptime
Today
Web Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Playground Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Billing Operational
90 days ago
100.0 % uptime
Today
AWS Cloud Operational
Transcription Queue Operational
Container Registry Operational
Compute Instances Operational
Container Control Plane Operational
Load Balancers Operational
Database Operational
Usage Statistics Database Operational
Object Storage Operational
Usage Statistics Bus Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 27, 2025

No incidents reported today.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025
Requests failing for Slam-1 model
Resolved - We have continued to see good performance for requests using Slam-1 and are now marking this issue as resolved.
Oct 22, 23:58 UTC
Monitoring - Success rates and turnaround times for requests using Slam-1 have returned to normal ranges, but we are continuing to monitor traffic to ensure continued good performance.
Oct 22, 19:37 UTC
Update - We are still seeing good success rates for requests using the Slam-1 model, but we are still seeing occasional slower-than-usual processing times, which we are working to address.
Oct 22, 19:20 UTC
Update - We are once again starting to see requests using Slam-1 succeed, but we are still working to fully resolve the issue. We will follow up with another update once the issue has been fully mitigated.
Oct 22, 19:03 UTC
Update - We are now seeing increased error rates and failures for requests using the Slam-1 model so we are elevating this issue to a partial outage. Requests using Universal are working normally, so consider using that model as a short-term workaround if needed. Our team is working to resolve this issue as quickly as possible.
Oct 22, 18:01 UTC
Identified - We are currently seeing longer-than-usual turnaround times for pre-recorded audio transcriptions that are using our Slam-1 model. Requests using the Universal model are unaffected. We are working to address this issue and will provide an update here as soon as possible.
Oct 22, 17:56 UTC
Oct 21, 2025
Account Creation Issues
Resolved - This incident has been resolved.
Oct 21, 00:29 UTC
Monitoring - Account creation and updates are once again working normally, but we are continuing to monitor the situation to ensure continued good performance.
Oct 20, 23:39 UTC
Identified - We are currently experiencing an issue with new account creation due to the ongoing AWS issues that may affect the ability of newly created accounts to use our API or Playground.
Oct 20, 23:00 UTC
Oct 20, 2025
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

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